Remote Financial Coordinator — IVF Clinic, Temporary 

Location: Remote ( clinic in South Carolina)
Employment Type: Temporary / Contract
Schedule: Full-time (availability during clinic hours)

Position Overview

We are seeking a Remote Financial Coordinator with healthcare experience, to support an IVF clinic group on a temporary basis. This role is critical to completing the insurance setup, educating patients on their fertility benefits, and ensuring timely and accurate claims submission so the clinic receives payment. The ideal candidate has hands-on experience with fertility insurance, patient financial counseling, and medical claims processing, and is comfortable working independently in a remote environment.

Key Responsibilities

Insurance Setup & Verification

• Complete and support the setup of insurance processes for the clinic.
• Verify fertility benefits, coverage limits, exclusions, and authorization requirements for new and existing patients.
• Coordinate with insurance carriers to confirm eligibility and resolve benefit questions.

Patient Financial Counseling

• Meet remotely with patients to review insurance benefits.
• Clearly explain what services are covered by insurance and what portion of the IVF cycle will be the patient’s out-of-pocket responsibility.
• Provide accurate cost estimates for treatment cycles and answer patient financial questions with empathy and clarity.
• Document financial discussions and benefit summaries in the nABLE EMR software.

Billing & Claims Submission

• Prepare, submit, and track insurance claims to ensure timely reimbursement.
• Follow up on unpaid, delayed, or denied claims and work with payers to resolve issues.
• Post payments, reconcile accounts, and ensure accurate patient balances.

EMR & Documentation

• Utilize nAble EMR for documentation, billing, and financial coordination.
• Maintain accurate and compliant financial records in accordance with clinic policies and HIPAA requirements.

Collaboration & Reporting

• Work closely with clinical and administrative teams to ensure financial processes align with treatment plans.
• Provide updates on claim status, outstanding balances, and insurance-related issues as needed.

Required Qualifications

• Proven experience as a Financial Coordinator, Insurance Coordinator, or Medical Billing Specialist or Administrator in a healthcare setting.
• Direct experience with fertility or IVF insurance strongly preferred.
• Demonstrated ability to conduct patient financial consultations and explain complex insurance benefits clearly.
• Experience submitting and managing insurance claims end-to-end.
• Familiarity with EMR systems; experience with nAble is highly preferred.
• Strong attention to detail, organization, and follow-through.
• Comfortable working remotely and independently.

Skills & Attributes

• Excellent verbal and written communication skills.
• Patient-centered, compassionate approach.
• Strong problem-solving and time-management skills.
• Ability to manage multiple patients and deadlines simultaneously.
• Based in the USA with full residency or work visa