Position Summary

The Donor Coordinator plays a key role in ensuring a professional, safe, and supportive experience for sperm donors throughout the entire donor journey. This role combines administrative responsibilities, donor communication, compliance with Danish health regulations, and collaboration with clinical staff. The Donor Coordinator helps secure high-quality donor recruitment, maintains excellent donor relations, and supports daily operations at the sperm bank.

Key Responsibilities

• Guide potential donors through the recruitment process, including screening and eligibility verification.
• Serve as the primary point of contact for donors and ensure clear, supportive communication.
• Schedule medical tests, interviews, and donation appointments.
• Maintain accurate and confidential donor records in compliance with GDPR.
• Ensure adherence to Danish health regulations and internal quality standards.
• Support daily clinic operations and coordinate with clinical and laboratory teams.

Qualifications

• Background in healthcare, biology, psychology, social sciences, or similar field.
• Strong communication skills and an empathetic, professional demeanour.
• Ability to handle confidential information responsibly.
• Organized, detail-oriented, and able to multitask effectively.
• Fluency in English; Danish proficiency preferred.

Personal Competencies

• Approachable, patient, and supportive.
• Strong ethical standards and respect for confidentiality.
• Comfortable discussing sensitive topics.
• Adaptable and able to work in a dynamic environment.
• Danish and English fluency

Working Conditions

• 37-hour workweek with daytime shifts.
• On-site work at the Copenhagen clinic.
• Occasional flexibility required for training or meetings.

Why Join Us?

Contribute to meaningful work supporting families and reproductive health.

Be part of a supportive, collaborative team in a growing international organization.

Engage in a varied role combining communication, administration, and clinical coordination.

Opportunities for training, development, and expanding your professional skill set.